Pricing Information
Our pricing has not changed in 5 years. We would say 99% of customers book devices in for a diagnosis. It allows us to do a thorough check of the Machine. It is always best to book a device in for a diagnosis in situations where we do not know what has gone wrong and what we need to do to repair it.
When you book a device in for a diagnosis, your commitment is just for the diagnosis fee – as published below. Once we complete the diagnosis, we will present our findings with solutions and prices. You will then decide if you wish to move forward and have the repair done. If you move forward, you pay the price quoted to you, and the diagnosis fee gets cancelled. However, if you decide not to go ahead with the repair for any reason, you pay the diagnosis fee and take your device.
We can give you an exact cost for repair in situations where it is apparent to you or us what needs to done to get the device working again, e.g. hard-disk needs replacing or the screen needs replacing because it is damaged. In situations like this, if you email us the Mac serial number, we can typically get a price for you within an hour.
We feel the above pricing system keeps things clear and transparent from the beginning. We steer away from gimmicks to do with pricing, as we have seen less reputable repair services offer below cost, and find issues where none exist.
MacBook Air Repairs: from £79
Our MacBook Air repair diagnosis fee is £79 (standard service). Liquid damage diagnosis is £139 for MacBooks.This is also our minimum charge on MacBook Air repairs. If you are not sure what’s wrong with your MacBook Air, it is always advisable to have a diagnosis done, this way you can be clear on what’s wrong and what needs to be done. Otherwise, you could waste money carrying out unnecessary work!
MacBook Pro Repairs: from £79
Our MacBook Pro repair diagnosis fee is £79 (standard service). Liquid damage diagnosis is £139 for MacBooks. This is also our minimum charge on MacBook repairs. If you are not sure what’s wrong with your laptop, it is always advisable to have a diagnosis done, this way you can be clear on what’s wrong and what needs to be done. Otherwise, you could waste money carrying out unnecessary work!
MacBook 12" Repairs: from £99
Our MacBook 12” repair diagnosis fee is £99 (standard service). Liquid damage diagnosis is £139 for MacBooks. This is also our minimum charge on MacBook repairs. If you are not sure what’s wrong with your laptop, it is always advisable to have a diagnosis done, this way you can be clear on what’s wrong and what needs to be done. Otherwise, you could waste money carrying out unnecessary work!
iMac Repairs: from £139
Our iMac repair diagnosis fee is £139 (standard service). This is also our minimum charge on iMac repairs. If you are not sure what’s wrong with your iMac, it is always advisable to have a diagnosis done, this way you can be clear on what’s wrong and what needs to be done. Otherwise, you could waste money carrying out unnecessary work!
Data Recovery: from £180
If you do standalone data recovery on a MacBook or USB HD, and it was never booked in for a diagnosis, then the price is £180 if we are successful, and £30 if we fail. The price is the same whether we recover 1 file or 1,000 files. For iMac data recovery the price is £230 on success and £50 on failure. You will need to give us a device like a USB hard drive or another laptop to put the data on. We do not do data recovery on flash USB keys. Thank you.